Our aim is to be recognised as the construction trades "first choice" of supplier. 

To achieve this we will:-

• Create a dynamic, hard-working, energetic, success driven, fun and exciting place to work that attracts, retains and inspires people to give their best; a business where others aspire to work.
• Create a performance culture where all staff take responsibility for their role in our future success.
• Continue work within Health & Safety guidelines to promote safe working conditions.
• Remain the largest Independent construction store, using the groups buying power to purchase the best branded products at the best prices.
• Continually develop and extend our product ranges and stock offering.
• Invest and develop IT systems to improve customer service.
• Win business and industry awards for excellence, innovation and service.
• Implement reward and recognition schemes that motivate all our people.
• Build strong brand recognition within the business and construction communities.

 

1.Sales Performance
To consistently achieve budgeted sales targets.
 

2.Financial Controls
To control our costs and remain in positive cash flow at all times.

3.People Development
To improve the knowledge and skills of all our people.

4.Customer Service
To be recognised by our customers as a bench mark for quality service.

5.Effective Systems and Procedures
To develop and maintain reliable effective systems and procedures.

6.Innovative Products and services
To continually develop new products and services for our customers.

7.Rembrand Timber Brand
To raise awareness and the profile of the Rembrand Timber brand.

8.Customer and supplier relations
To build strong long term relationships with all our suppliers and customers.

9.Compliance
To ensure we adhere to all aspects of legal and regulatory compliance.
 

10.Leadership and Management
To continually improve leadership and management capability.